Profile for Jacksonville, FL

Connection Type=Cable Modem
ISP Name=MediaOne
ISP WebSite=http://www.Mediaone.Net
Modem Brand=Lan City
Modem Speed=Not sure, but it's FAST!

Other Choices=Yes
Other ISP offering Services=Bellsouth DSL
Other ISP Web Site=http://www.Bellsouth.Net

Install Costs=$99
MonthlyCharge=$34
Own or Rent Modem=Rent
Service Without Renting=Yes
Montly Charge Renting=Included
Montly Charge NOT Renting=?
Static or Dynamic IP=Static
Can You Get Static IP=Not sure
Can You Get Multiple IPs=No
Cost Per Month Additonal IP=N/A
Server Hosting Allowed=No
Does ISP Offer DNS Hosting=Yes
Does ISP Offer Business Services=Yes

Install Requirements=Works on Windows 9x, and Mac, ISP does not know how to install on Linux/Unix

Special Limitations:
LanCity modems bind to the Mac Address of the Network card, They will not install on any PC that "Has any signs of being attached to a LAN or local Network", Netbios Ports blocked

Comments:
Mediaone's customer service has been lacking, and some of their reps are short and rude. I have seen wait times of more than 15 Min, though it is usually around 5 minutes. After moving from a One Way area to a 2 Way area, it took them 2 weeks to upgrade me.