Profile for West Des Moines, IA

Connection Type=Cable Modem
ISP Name=@Home
ISP WebSite=http://www.Home.com
Modem Brand=Com21
Modem Speed=Not sure, but it's SLOW!
Other Choices=Yes
Other ISP offering Services=US West
Other ISP Web Site=http://www.UsWest.Net

Install Costs=$75
MonthlyCharge=$42
Own or Rent Modem=Rent
Service Without Renting=No
Montly Charge Renting=$5
Montly Charge NOT Renting=?
Static or Dynamic IP=Static
Can You Get Static IP=Not Sure
Can You Get Multiple IPs=Yes
Cost Per Month Additonal IP=$10
Server Hosting Allowed=No
Does ISP Offer DNS Hosting=No
Does ISP Offer Business Services=Yes

Install Requirements=Works on Win9x, No special requirements will undo the false advertising and poor service provided by TCI@Home.

Special Limitations:
UPLOAD cap of 128kbit\sec - Extremely poor routing and peering Slow Web Server and flakey FTP server Not sure what Ports are Blocked

Comments:
Hold times can easily exceed 2 hours. For a large % of users, the service falls far short of what is depicted in the advertisements. I've created a set of pages that everyone should see, ESPECIALLY if you or someone you know is considering signing up for TCI's @Home Internet Service. This is no joke, TCI's business plan calls for further abuse of customers...http://members.home.com/dingmane/