Profile for Watertown, MA

Location=Watertown, MA USA
Connection Type=Cable Modem
ISP Name=Mediaone
ISP WebSite=http://www.mediaone.net
Modem Brand=LAN City Modem
Speed=Not Sure, But it's Fast!

Install Costs=Depends
Monthly Charge=$45
Own or Rent Modem=Rent
Service Without Renting=Yes
Montly Charge Renting=$45
Montly Charge NOT Renting=$35
Static or Dynamic IP=Dynamic
Can You Get a Static IP=No
Can You Get Multiple IPs=No
Cost Per Month AdditonalIP=N/A
Server Hosting Allowed=Yes
Does ISP Offer DNS Hosting=No
Does ISP Offer Business Services=No

Install Requirements=Windows 95, 98, NT and Mac
Operating Systems =Works on Everything

Special Limitations:
Mediaone LanCity Modems Bind to the Mac address of the Ethernet Card, etc... NetBios Ports are Blocked

Comments about service:
Wait time has improved from several hours to several minutes, but QoS went down, too. Frequently intermittent block sync. Repair stories from hell. 10 months to improve service above 25% connect time. A year later, 2 months to correct nightly block sync loss. Arrogant or indifferent attitude towards customers. Basically, a wannabe ISP from hell.