Profile for Brussels, Belgium

Connection Type=Cable Modem
ISP Name=TVD Internet
ISP WebSite=http://www.tvd.be
Modem Brand=LanCity
Modem Speed=0 - 300Kbps

Other Choices=No
Other ISP offering Services=None
Other ISP Web Site=N/A

Install Costs=$76.70
MonthlyCharge=$47.5
Own or Rent Modem=Rent
Service Without Renting=No
Montly Charge Renting=$12.90
Montly Charge NOT Renting=?
Static or Dynamic IP=Dynamic
Can You Get Static IP=Yes
Can You Get Multiple IPs=Yes
Cost Per Month Additonal IP=?
Server Hosting Allowed=No
Does ISP Offer DNS Hosting=Yes
Does ISP Offer Business Services=Yes

Install Requirements=Will not install on an non-Windows 95-98 machine nor provide tech support

Special Limitations:
LanCity Modems Bind to the Mac address of the Ethernet Card Port 80, 25, 21, and Netbios are Blocked

Comments:
TVD internet downgraded the overall bandwith (drop of 40%) the initial users had at their disposal. Official statement is an 'improvement' of the service. Facts show it isn't. All this happened without any form of announcement of part of the operator. Techie-customers had to find out by themselves. The contract the customer has to sign doesn't leave him any right nor any service level agreement. Virtually the provider does what he wants without caring of the customer, and he does...