Profile for Duquesne, PA

ConnectionType=Cable Modem
ISP Name=TCI@Home
ISP WebSite=http://www.TCI.Net
Modem Brand=Com21
Modem Speed=Not sure, but it's slow
Other Choices=No
Other ISP's Offering Services=None

Install Costs=$150
Monthly Charge=$40.00
Own or Rent Modem=Rent
Service Without Renting=Not sure
Montly Charge Renting=$40
Montly Charge NOT Renting=NA
Static or Dynamic IP=Static
Can You Get StaticIP=Not Sure
Can You Get MultipleIPs=Yes
Cost Per Month Additonal IP=$5
Server Hosting Allowed=No
Does ISP Offer DNS Hosting=No
Does ISP Offer Business Services=No

Install Requirements=Will not install on Linux or NT Server, No ports are blocked

Works on Win95, 98, NT Server and Workstation, Mac and Linux/Unix

Special Limitations:
Mac needs at least 7.5.1 and Open Transport

Comments:
The speed is consistantly getting worse. They dont seem to care - they just keep adding users without adding bandwith. The tech support is a complete joke. Hold time ranges between 15 and 45 minutes for a call. Email support turn around is over 48 hours.