Profile for Southington CT

Connection Type=Cable Modem
ISP Name=Cox@Home
ISP WebSite=http://www.cox.com
Modem Speed=Not sure, but it's Slow!

Other Choices=No
Other ISP offering Services=Example: Please enter the names of any other ISP's in the area, and the URL of the website if possible.
Other ISP Web Site=http://www.cox.com

Install Costs=$
MonthlyCharge=$
Own or Rent Modem=Rent
Service Without Renting=No
Montly Charge Renting=$
Montly Charge NOT Renting=*
Static or Dynamic IP=Dynamic
Can You Get Static IP=Not Sure
Can You Get Multiple IPs=Yes
Cost Per Month Additonal IP=*
Server Hosting Allowed=No
Does ISP Offer DNS Hosting=No
Does ISP Offer Business Services=Not Sure

Install Requirements=
Win 9x and Mac supported only. Shouldnt be a problem to do Linux, etc, but you're on your own.

Special Limitations:
Gateways are specifically forbidden in user agreement. Would be nice to run a Linux gateway for access by several computers, but you have to buy additional IP addresses.
None known.

Comments:
Cox cannot get this installation to work at all. Its been over 1 month and I experience frequent modem crashes (loss of block sync) and typically packet loss between 19% - 27% when pingging their WWW server. Have heard nothing from Cox management about this problem. Considering legal action.